Sudan: SIM card frenzy in Port Sudan amid blackouts. Map of Internet availability and connectivity in Sudan

NOTE from Sudan Watch Editor: I am contributing to this map by adding notes such as those below. I exchanged emails with Sudanese people this week  in Khartoum and South Kordofan. Both are in the yellow part of the map. The map shows internet availability and network connection in Sudan as at 20 Feb 2024. Green - Network available . Yellow - Network blackout.

Credit: map and caption Anas Yassin

Map showing Internet availability and network connection in Sudan 20/Feb/2024 . Green - Network available . Yellow - Network blackout 

#keepeyesonsudan

Today, I exchanged emails with a Sudanese person in Gedaref State, Sudan who says, "Yes we were out of network service for many days, but it's back now. The internet is somehow difficult to access in Gedaref, there is only one telecommnications company (Sudatel) that works, besides the heavy load of data, but the situation is stable. It doesn't work in many Gedaref State localities. However, it's good in downtown and other localities which are 50 kilometres from Gedaref town. Also, Sennar and Aj Jazira State and Blue Nile are blackout. But in some areas like Central Darfur they're using Starlink satellite network. I am in Gedaref and had a visitor today from Sennar who said there is no activation of telecommunications in Sennar." 

Also, I asked "are you using a Sudatel SIM card? I've just read this report (below) and wondered if it is possible to get those SIM cards (like the ones in report) to the yellow area of the map showing internet blackout, would they work? The answer was, "Yes, I am using a Sudatel SIM card".

I asked "is electricity supply stable in Gedaref, Aj Jazirah State, Sennar and Blue Nile?" The answer says, "It's not stable in Gedaref State about 80%, I don't know about Aj Jazira State and Blue Nile, but it's not stable in Sennar."

A few days ago, someone in London commented to me they'd spoken to people in Omdurman (15 min drive from Khartoum) via WhatsApp, the people had to visit souk Libya's market for WiFi. The voice call was clear. The person in London received more calls over past week from same person, and used a phone to transfer funds to the caller in Sudan by using Bankak. 

So, going by the above: 

• internet connectivity in Khartoum does work but is patchy;
• a place in Omburdman is OK if one can visit a WiFi spot;
• a place in South Kordofan was found to be OK;
• Sennar and Blue Nile are still in blackout; 
• network doesn't work in many Gedaref State localities;
• in Aj Jazirah State there is no network, it's still in blackout;
• 50 miles from Gedaref town there are downtown areas and localities where connectivity is good;
• in some parts of Central Darfur, Starlink is being used;
• electricity is not stable 80% of time in Gederaf State; don't know about Aj Jazirah State;
• electricity is not stable in Sennar.

My next step is to search for news on Sennar, Blue Nile, Gedaref State localities, Central Darfur to learn how people in those areas are managing in blackout and find out if anyone has received/sent a voice call/text/voicemail.

Meanwhile, if anyone affected by telecoms problems in Sudan, and the cost of running a phone, is reading this and can add further details - no matter how small - please email or post at X #keepeyesonsudan.

Going by what I have gathered so far, the telecoms situation in Sudan is extremely alarming and worrying for those living in the yellow part of the map. How are they getting news, help, food, water, meds, electricity? It's like they have been thrown back into the Stone Age. It is totally unacceptable.

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My comment posted at the map

Thanks for posting this visual. What is the source of the data? Does it include all telecoms/TV/landline telephony/mobile comms telcos/internet connectivity? A few days ago I received messages via LinkedIn from reliable sources inside Khartoum itself and in South Kordofan. If the map is accurate, maybe there's a tiny minority in the orange sections who have access to Starlink or something that is not available to the majority. If the orange section shows areas suffering a near total blackout, I am shocked and surprised there has not been a loud outcry. Are you currently located in White Nile? If so, are you and the folks you know in White Nile in total blackout? White Nile is in orange section. 

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Report from Radio Tamazuj - Port Sudan
Dated Tuesday 20 February 2024 - here is a copy in full:

Sudani SIM card frenzy in Port Sudan amid service cuts

Hundreds of Sudanese citizens flocked to the Sudani Telecommunications Company headquarters in Port Sudan to get their hands on the company’s special communication SIM cards. This surge in demand follows weeks of complete communication service interruption in Sudan, a result of the ongoing war in the country.

Speaking to Radio Tamazuj Monday, Haired Abdel Salam, a Sudanese citizen, said: “I’ve been attempting to acquire a Sudani SIM for four days now. It’s not about getting a new SIM; rather, I’m trying to restore my old one.” He expressed difficulty in accessing the service due to the large crowds.

Mohammed Mustafa also recounted his visit to Sudani Communications Services, stating, “I needed to obtain a SIM card for the first time because of the communication outage. However, I was taken aback by the overwhelming number of people waiting for the service.” He noted the high cost of the service, even when attempting to acquire it from outside the company premises.

Meanwhile, the Executive Director of the Sudanese Telecommunications Company (Sudani), Engineer Majdi Mohammed Abdullah, stated that over the past five months, despite the loss of the billing system, the company has persevered in its efforts to provide services without charge. Emphasizing the importance of sustaining operations despite the incurred losses, Abdullah highlighted the commitment to continue working despite the challenges faced by the company.

In recent months, Sudan has experienced a complete halt in telecommunications services, impacting both communication and internet services. This situation has raised concerns, particularly with the interruption of essential banking services that citizens rely on, given the wartime conditions. Additionally, various other services dependent on the internet in Sudan have been affected.

View original: https://radiotamazuj.org/en/news/article/sudani-sim-card-frenzy-at-port-sudan-amidst-service-cuts

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UPDATE by Sudan Watch Editor on 25 Feb 2024, added the following:

Sudan Watch - February 12, 2024

NetBlocks: Major internet disruption in Chad, severed fibre optic cable supplying Chad from Cameroon

https://sudanwatch.blogspot.com/2024/02/netblocks-major-internet-disruption-in.html

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Sudan Watch - February 10, 2024

URGENT MESSAGE to Sir Tim Berners-Lee: The internet belongs to everyone including the Sudanese

https://sudanwatch.blogspot.com/2024/02/urgent-message-to-sir-tim-berners-lee.html

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Sudan Watch - February 08, 2024

Sudan hit by internet blackout as conflict continues

https://sudanwatch.blogspot.com/2024/02/sudan-hit-by-internet-blackout-as.html

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Sudan Watch - April 23, 2023

Sudan almost completely disconnected from Internet

Just 2% of all Internet users in Sudan have web connectivity at present

https://sudanwatch.blogspot.com/2023/04/sudan-almost-completely-disconnected.html

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Sudan Watch - June 24, 2019

Sudan internet shutdown has a projected cost of more than $1 billion, and will continue for three months

NetBlocks, an organization that tracks Internet freedom around the world, described the blackout as a “near-total restriction on the flow of information in and out of Sudan for a significant portion of the population.”

https://sudanwatch.blogspot.com/2019/06/sudan-internet-shutdown-has-projected.html

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END